More consistent. More scalable.
You’re proud of what you’ve built and you’re ready to refine it so it really works. For you and your clients.
You’re ready to:
✅ Make strategic upgrades (not throw spaghetti at the wall)
✅ Boost engagement and reduce mid-program drop-off
✅ Create more space in your week without over-giving
✅ Feel confident your offer delivers every time
Let’s stop the second-guessing.
Let’s zoom in on what’s working and what’s secretly holding your program back.
You’ve launched. You’ve delivered. You’ve created real change.
Here’s What I’ll Assess in Your Program MOT
Experience Design
Friction + Flow
Client Fit
High-Impact Fixes
Are you attracting the right people the ones who are ready to engage, take action, and get results?
Where in your delivery might clients be getting stuck, confused or quietly dropping off?
I’ll help you spot and smooth the parts of your program that are slowing progress or momentum.
Does your program feel good to engage with for them and for you?
We’ll explore how your onboarding, support and structure impact motivation, safety and sustainability.
Which strategic tweaks could unlock bigger results and free up your time in the process?
You’ll get 2–3 actionable suggestions, based on the FEEL GOOD OS™, ready to implement right away.
- What’s working well
- Where the hidden delivery gaps are
- 2–3 high-leverage recommendations you can action right away
Step 2: Get Your Personalised Loom Audit
- What’s really going on beneath the surface
- Where your delivery system is thriving (or straining)
- How well your program supports client success
- Where to focus next for maximum impact
Step 1: Complete Your Targeted Self-Assessment
Why it works!
The Program MOT gives you a strategic, zoomed-out view, through expert eyes so you can stop guessing and start refining with precision.
Because small, smart shifts in the right places lead to big results:
- Clients who stay engaged from start to finish
- Better outcomes (and more rave reviews to prove it)
- A smoother-running program that doesn’t rely on you to hold it all together
- A clearer, more compelling offer that’s easier to sell — and re-launch with confidence
You’re a thoughtful, experienced coach, mentor, consultant or course creator who’s already delivered a group program and now you’re ready to evolve it into the one you’re known for.
You’ll love the Program MOT if:
✔ You’ve run your offer in beta and want to optimise what’s working
✔ You’re ready to deliver with more confidence, consistency, and ease
✔ You’re craving clarity on what to tweak for maximum impact
✔ You value honest, expert feedback from someone who really gets group delivery ('cos I've been doing it almost 20 years!)
You’ll get personalised insight, focused next steps and a clear path forward all delivered within 5 working days.
Because sometimes, the difference between “fine” and “fantastic” is just one smart tweak away.
This is for you if...
You’ll walk away with clear upgrades to implement right now. If you would like support with this and ongoing refinement ask me about The Refinery
What happens after the MOT?
Typically within 5 working days of submitting your self-assessment questionnaire (unless I'm away on vacation, which will be mentioned on the self assessment form) you’ll receive a personalised Loom video from me with your strategic feedback and action steps.
How quickly will I get my feedback?
If your program is mid-beta, this is the perfect time to catch opportunities early. If you’re still in the planning stages, check out YES MAP Sprint instead
What if I haven’t officially launched yet?
No, this isn’t a full curriculum review. I’ll be looking at the structure, not the script. That means your program promise, client alignment, program flow and engagement strategy.
Will you review all of my content and curriculum?
“We did 3 months of work in 3 hours. I wish I’d found Ruth sooner. I wasted so much time recording content and trying to figure it out on my own.
She untangled my brain squiggle and gave me clarity on the direction of my program.
Three months later? The community is thriving, the feedback is amazing and I finally feel confident in the offer and the experience my clients are getting is truly stand-out"
Elwyn Davies- Web Designer
"I’d added so much to my membership that I was stretched too thin. I wasn’t serving my clients as well as I could and I lost people along the way.
Ruth helped me pause and reconnect with what I love doing. We stripped it all back, cleared out the noise and focused on the parts I’m brilliant at. The things that make the biggest impact.
Turns out, the answer wasn’t to add more. It was to simplify.
Now? It feels like a weight’s been lifted. It’s exciting. It finally feels right.
Why the hell didn’t I do this from the start?"
Nicola Peake- Business and Event Strategist
“After 4 years of 1:1 work, I knew it was time for a group program but I didn’t want to lose the results or intimacy of my 1:1 work.
Ruth is a goldmine. She helped me build in smart touchpoints that most programs don’t even think about.
My clients are engaged in the program, loving the community and taking action. If you want a group offer that’s truly better than the rest then get Ruth’s eyes on it!”
Leanne Sia- Big Deal Identity Coach
“I’d been floundering for months. I’d changed, my business needed to change and I didn’t know how to move forward.
Ruth got me out of my own head and helped me own my expertise. I’ve gone from procrastinating to taking bold action.
The biggest shift? Knowing exactly who I am and what my program is about. That clarity has opened doors I’d been too scared to walk through.
Ruth doesn’t just help you build a better program, she helps you build the foundations within yourself to lead it.”
Teresa Robinson- Education Consultant
“I didn’t need more marketing advice, I needed to feel confident that my program could deliver results and give me back time with my family.
I’d sold my BETA but I resented it. It was under priced, I was overworked and it felt totally unsustainable.
Ruth helped me clear the chaos in my head and restructure my offer with the right boundaries and support systems.
I’m now running a program I feel proud of and my clients are making progress without me carrying them.”
Kerry Quinn- Social Media Strategist
“After being in business programs and a mastermind, I realised I didn’t need more of that I needed a strategy that actually fit my business.
Ruth helped me make sense of all my ideas and gave me the confidence to take action on the things I’d been avoiding.
We personalised our offers, positioning ourselves as a premium provider with an improved client experience and since then, we’ve more than doubled our prices and signed at least five new high-value contracts.”
Katie Harp- First Aid Training
“After a mixed BETA, I was dreading the idea of launching again. Engagement had fizzled out and the whole thing felt unsustainable.
Ruth helped me rework the structure to play to my strengths and now I have a clear, practical plan that feels exciting to deliver.
Her tweaks were so doable but made a huge difference. I’m buzzing with ideas and genuinely looking forward to my next launch.
Seriously?! Why is no one else teaching this?!”
Mangla Sachdev- Business Coach
“My first group program felt like hard work! Low engagement, high effort and I started questioning if group offers were even for me.
But Ruth’s audit completely changed that. I walked away with clear, actionable ideas to revamp the whole experience and make it feel more exciting, structured and fun for my clients and for me.”
Sarika Malvi- Career Coach
“I launched my BETA course, but the engagement just wasn’t there and I didn’t want to keep giving more of my time 1:1 to fix it.
Ruth’s feedback was exactly what I needed. Her practical strategies helped me find the right balance between client results and protecting my own energy.
It finally feels doable and effective.”
Laura Thompson- Infant Sleep Consultant
“I’ve been teaching for years but I’d been sitting on this group program idea for months. I just wanted to get it right.
Having Ruth’s eyes on my work was so valuable. She spotted things I hadn’t even considered and helped me feel confident in the direction I’m taking.
I finally feel ready and excited to launch.”
Jane Calihol- Business Coach
The Client Engagement Archetypes
'cos not every client wants to ‘drop a win’ in the group chat!
Discover the 4 client engagement archetypes and how to design for each without burning out
