From holding back to re-launching with conviction!

This is Mangla's Story...

Mangla is a business coach for expat and nomad business owners. She'd just completed the first round of her group program. 

Her BETA had started strong but the energy had fizzled out over time, which left her uncertain about how to re-launch her program. 

She knew she wanted to run her program again, but repeating the same delivery model felt unsustainable. The idea of doing another round the same way filled her with dread. She wanted to serve her clients better and find a way to deliver that felt good for her, but she wasn’t sure how to bridge that gap.

That's why she came to me!
Here’s what we did…

1- I audited her existing program experience to identify where momentum dipped and why.

2-Mapped a new client experience strategy (aka YES MAP) that built belief and accountability over time.

3- Re-imagined her onboarding process to create early wins and stronger buy-in.

4- Simplified her live call structure and accountability process so it felt lighter to run but more powerful for clients.
She needed help to:

  • Sustain engagement beyond the initial excitement,

  • Align with her natural strengths and delivery style, and

  • Create a delivery rhythm she could actually enjoy running.

"Before working with Ruth, I was feeling uncertain about how to relaunch my group program. I'd had a mixed beta experience, with lots of engagement at the start but by the time we hit the accountability phase, things had really fizzled out.

I knew I wanted to launch again, but the thought of doing it the same way filled me with dread. It felt unsustainable, and I wasn’t sure how to tweak it in a way that would both serve my clients and feel good to deliver.

I now have a clear, practical action plan that plays to my strengths and will restructure my program around the bits I actually love doing. Ruth helped me reframe everything, from the way I onboard clients to how I maintain engagement and even how I structure live calls.

 She offered brilliant suggestions, totally doable tweaks, that will make the entire experience feel lighter and more exciting. Why is no-one else teaching this?!

 I’m buzzing with ideas and genuinely looking forward to my next launch.”

Turn results into your most powerful proof. Create moments clients are proud to celebrate, stories they’re excited to share, and wins that fuel referrals and re-signs.

3
YES to Shouting About It

Design an experience that carries clients through the messy middle building confidence, ownership and support so they keep going when it matters most.

2
YES to Sticking With

Spark belief and momentum with early wins, clear roadmap and a delivery flow that makes taking action feel inevitable.

1
YES to Showing Up

The Refinery™ is built on the FEEL GOOD OS™

The behavioural-science system behind Get the YES™

We don’t rely on motivation; we design for it.

Every element from onboarding to the messy middle,  is structured to build belief, sustain progress and spark reflection.

So your clients don’t just sign up they show up, stick with it and shout about it.


Discover the 5 proof moments hiding in plain sight and how to capture them before they slip away.

Turn hidden client wins into proof that sells your program

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