Running your programme shouldn’t feel this hard.

From the outside, everything looks good.
But inside, it feels fragile and heavier than you expected.

  • Engagement drops halfway through and you start compensating
  • Extra calls. Late-night Voxers. Endless tweaks
  • Some clients get great results, others quietly stall
  • And it starts to feel like you want it more than they do

At the prices you’re charging, it's exhausting and frankly you're starting to resent it! 

You don't have a content problem. An expertise problem. Or an uncommitted client problem. 

Your programme is quietly sabotaging results and trust and you’re compensating for it.

Because your delivery wasn’t designed to carry clients through the messy middle
when motivation dips and implementation gets uncomfortable.

So the pressure stays on you, instead of the structure doing the work.

Proof stacks naturally because outcomes are repeatable

Consistent results, even when you step back

Premium pricing without adding more live time

You serve more clients without lowering standards

What happens when delivery is engineered for retention and results not just designed to teach?

Content doesn’t scale group programmes.

Delivery systems do.

The difference between a programme that runs smoothly and one that quietly drains you is rarely about your teaching.

It’s about whether delivery has been designed to hold clients when things stop feeling easy.

Most programme owners don’t see the problem at first.
They feel it and respond by compensating with more.

Before long:
  • delivery loses cohesion
  • changes become reactive
  • what once felt clear becomes heavier and harder to run

So before you add anything new, the most important question is:

Where is delivery actually breaking down and why?
✅ You already have clients and proof but delivery feels heavier than it should

✅ You care deeply about results and reputation, not just revenue

✅ You want clients to be more self-led and engaged

✅ You want to scale without being on 24/7

This is not for:

❌ Passive-income chasers (or let AI do everything outsourcers)

❌ First-time creators (you need a validated group offer)

This work is for you if…

I wanted results as good as my 1:1 work

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I couldn't keep doing emergency 1:1s

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Delivery just felt totally unsustainable 

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More this way 

I was doing stuff I wasn’t really enjoying just to bring in the money

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I was struggling to sell a £15 a month membership 

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I felt like I was working harder for it than them

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More this way 

a Client Retention & Proof Architect.

I’ve spent nearly 20 years designing and facilitating group learning, from classrooms and staffrooms to premium online programmes.

Across education, training, and online business, the pattern is consistent:

Programme delivery doesn't break because the expertise isn’t there.
It breaks because delivery quietly works against change.

I don’t help people build programmes.
I help them stop delivery from undermining results, retention, and proof.

My work blends:

  • behavioural insight
  • delivery system design
  • and practical AI–human support architecture

So programmes run better without burning out the people delivering them.

Hi, I’m Ruth.

If your programme is selling but feels harder to run than it should…

Stop guessing.

Get a short Delivery Snapshot that shows:
✔ what’s actually working in your delivery
✔ where you’re quietly compensating and burning out
✔ what to fix first — without over-giving

🕒 Takes about 3 minutes
🎯 Instant clarity

Is it Me… or my delivery?

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