You’ve helped countless clients and you’re proud of the reputation you’ve built for real results.

Now, you’re ready for a group experience that feels just as impactful as your 1:1 work.
One that scales without sacrificing connection, outcomes, or your own sanity.

But right now? It’s a little… messy.

  • Your BETA felt like dragging people through quicksand — and now you're wondering if the group model is even right for you

  • Clients aren’t engaging like you hoped, so you're overcompensating with 1:1 time just to keep things moving

  • You’ve tried to make it more “hands off,” but all that’s done is disconnect you from the parts you love

  • And deep down, you're hesitating to launch again because you don't want to repeat that experience!

Good news is...

You don’t need to burn it down.
You don’t need to rescue every client.
You do need a smarter structure!

One that honours your brilliance, your boundaries and your client’s ability to succeed.


design, deliver, delight

Whether your BETA left you drained or you’re shifting from 1:1 and want to do group delivery right, this is where your stand-out program gets built.

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Explore The Lab

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Design an experience that drives engagement and retention

  • Build in client-to-client connection so they don’t just rely on you for motivation

  • Strengthen client-to-creator trust through boundaries, clarity, and meaningful check-ins

  • Enhance client-to-content engagement with accessible, actionable materials that stick

FEELS

Design your program  journey so clients progress without needing you to be always on and everywhere at once!

  • Create a simple, strategic onboarding experience that builds buy-in from day one

  • Structure your client journey and curriculum content to build momentum and minimise drop-off

  • Identify the right support touchpoints so you’re not overdelivering but clients still feel seen and deeply supported

FLOWS

Clarify what you're building, who it's for, and how it delivers

  • Define your Ready-for-Success Client so you're not dragging people who aren’t ready

  • Craft a clear, compelling promise that builds trust and sets the right expectations

  • Map your Reliable Results Framework so your program has a structure you can repeat (and improve)

Foundations

Here's what we do together...

about me

I’m Ruth Tsui , The Feel Good Program Architect. I help coaches, consultants and service providers like you create group programs that clients finish, rave about, and come back for.

Using 18 years of experience in education, learning psychology, and behaviour change, we:

  • Unpack what’s working — and what’s not — in your current offer

  • Rebuild your curriculum, onboarding and support to drive better outcomes

  • Create a delivery experience that feels good to sell, run and scale

I'm not here to sell another course on building courses 🙄

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