The Experience Gap Scorecard
With nearly two decades spanning classrooms, staffrooms and online businesses, Ruth designed the F(L)OWS™ methodology to solve the problem no one else was naming; experts who are brilliant at what they do but building programs that can't deliver without them holding it all together.
Her expertise lies in experience design, the architecture underneath a group program that holds clients through the messy middle of change, makes progress visible and builds implementation in rather than hoping for it.
Her approach is simple: stop designing for knowledge transfer and start designing for the yes throughout so your program gets stronger every cohort, your proof stacks and your reputation grows without you being the engine.
Meet Ruth
Business Coach
Leanne Sia
I'd been working with 1:1 clients for 4 years and knew it was time for a group programme. I really wanted it to deliver results similar to my 1:1 work and wasn't sure how to do that. I've put into place strategic touchpoints that other programme creators don't have, it's built in a sense of intimacy I always have with my 1:1 clients. I've run both programmes more than once now and they've been really successful: my clients are involved, loving the community and taking action
Web Designer
Elwyn Davis
We did 3 months of work in 3 hours. My brain squiggle has been untangled and I'm so much clearer on the direction. Three months later: the community is thriving, I'm getting wonderful feedback and I'm really confident in the offer and that they're getting an incredible experience.
